Database export

How to export your database (HeidiSQL / phpMyAdmin)

📦 How to export your database (HeidiSQL / phpMyAdmin)

Database export is required when:

• we ask you to send a database dump for debugging

• you are moving your server

• you want to create a backup before changes

Below are two supported methods.

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✅ Method 1: Export using phpMyAdmin

Steps

1. Open phpMyAdmin

2. Select your database from the left sidebar

3. Click the Export tab

4. Choose Quick export method

5. Format: SQL

6. Click Export and download the .sql file

📺 Video tutorial:

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✅ Method 2: Export using HeidiSQL (recommended)

Steps

1. Open HeidiSQL and connect to your database

2. Right-click your database name

3. Click Export database as SQL

4. Select:

   • Output: SQL file

   • Structure + Data

5. Start the export and save the .sql file

📺 Video tutorial:

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⚠️ Important notes

• Do not modify the exported .sql file

• Do not send screenshots — always send the .sql file

• If the database is large, compress it to .zip before uploading

• Never share database files publicly — send them only in tickets

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📩 Sending the file to support

Upload the exported .sql (or .zip) file directly in your ticket so we can analyze the issue properly.